Peter Yarrow's Operation Respect

 

Peter Yarrow is best known for being part of the folk musical trio Peter, Paul and Mary.  Yarrow’s current project Operation Respect encourages mutual respect between all people.  “Operation Respect Program” includes a book, CD and teaching curriculum.  The book is Yarrow’s second book following “Puff the Magic Dragon.”  Operation Respect is not only a book but also a nonprofit, education and advocacy organization which teaches respectful, safe and compassionate behaviors.

Puff the Magic Dragon’s meaning has always been questioned and Yarrow assures time and time again it has an innocent message.  Puff the Magic Dragon is a song about compassion and empathy and relates to being respectful to the differences between people.  The song resonates through the ages because it touches the heart.

Operation Respect’s program curriculum can be downloaded, at; www.operationrespect.org.  At this website you can find about 50 songs to download at no cost.  Yarrow shares them because once children sing together they form respect for each other.

Another one of Yarrow’s projects is the Don’t Laugh at Me program which can be found, at; www.dontlaugh.org.

Yarrow welcomes other educators and people who work with children to develop partnerships to get the no bullying message across.

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The Global Forefront of the New Energy Economy

Colorado is at the global forefront of the new energy economy.  Foreign delegates visit the National Renewable Energy Lab and Engines & Energy Conversion Laboratory to see cutting edge energy development.  Creating collaborative agreements develops relationships between Colorado organizations and foreign delegates.  Brian Wilson with EECL develops energy solutions for engines, smart grids, smart businesses and biofuels.  Through research to producing products EECL makes impacts on the environment for example developing pipeline technology.  This technology’s impact is the equivalent to 120 million automobiles removed from the highway.  The Envirofit program at EECL has produced 350,000 cook stoves which has improved the lives of two million people.  Business and other organizations can partner with EECL and Envirofit by visiting www.envirofit.org.

Boosting the demand for clean energy through engaging firms in forums to build partnerships is one focus of NREL.  Partnership activities include multilateral and bilateral partnerships, climate and environmental initiatives and energy assessments. Five barriers to clean energy are policy, new energy technology implementation, standardizing, reducing costs and infrastructure.  NREL works with several entities to solve these issues.  To inquire about partnerships contact the tech transfer office, at: www.nrel.gov/international.

The Peace Corps

 

By Annette Perez

Celebrating 50 years the Peace Corps is an independent U.S. government agency that provides Volunteers for countries requesting assistance.  The agency traces its roots and mission to 1960, when then-Sen. John F. Kennedy challenged students to get out there.  Established in 1961 the Peace Corps promotes peace and friendship by remaining true to its mission.  One hundred and thirty nine countries have been served with over 200,000 volunteers.

Volunteers serve 27 months which includes 10 weeks of training on languages, culture, technical, and safety and security.  The application process can be anywhere from 9-12 months and applicants must be U.S. citizens.  The application process is quite competitive and currently there are more applications than there are spots to fill.  Placement of countries is based on suited skill sets for countries.

Today’s guest was Matthew Hogue.  Mr. Hogue started with the Peace Corps in September 2006 and became the Regional Recruiter in December of that same year.  He currently is a Field Based recruiter covering northern Colorado and Wyoming.  Hogue served as a Peace Corps volunteer in Thailand from 2003 to 2005.

One of his experiences he shared was when he was living in Thailand, six months into the program he felt that he was not doing enough on his project and essentially wanted to hit the ground running.  Teachers were brought into the village where he was assigned.  His supervisor started rattling off things that he had done for the community thus making him realize the amount of effort he was doing in Thailand for this village.

Volunteers have the option of applying for the Fellows Program.  Eligibility for the Fellows Program is open to all volunteers who have served and is open for a lifetime.  Sixty universities are participating in the program with 128 fields of study.

To learn more about the Peace Corps or to apply visit www.peacecorps.gov or to contact Matthew Hogue please call 303-901-2141.

Expansive Education Transformation

 

Allan Jones, president of Emaginos Inc. focuses on changing K-12 education.  Changing the course of public education takes more than reforms.  Reforms are not creating the best benefits in public schools.  The NCEE reported globally we are in the middle or bottom of the middle tier of rankings for having successful K-12 education.  The best practices in transforming public education are:

1. Creating stronger teacher unions
2. Viewing teachers as the solution not the problem
3. The Federal government needs to set the priorities
4. Equity needs to go to the best preforming schools.

Charter schools are an asset in proving innovations.  Only 17 percent of charter schools are successful and those schools should be studied for best practices.

Ignoring public schools have efficiency issues will result in people unable to find jobs.  Extinct jobs are not coming back and schooling can’t get in the way of education.  Schools should focus 80 percent on problem solving and 20 percent on learning facts.

Tracy Learning Centers use hands on applications developed by Emaginos Inc. and have a one percent dropout rate and zero percent teacher turnover.  Their learning models are scalable to public schools.  They help students become active, independent learners.  For more information, visit: http://thepowerofus.org.

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BranchOut

 

BranchOut opens avenues in job matching.  They are about connecting people with career opportunities.  With three million job posts and 20,000 internship opportunities it is no wonder that there are 1 million users on BranchOut.  80 percent of jobs are found through connections within networks.  BranchOut is a network within a network for job seekers and recruiters.  It’s all about whom you know and who knows you.  November 11^th is Veterans Day and BranchOut will has tools to translate military jobs skills into civilian job skills.  BranchOut also provides networking, referrals for hiring, sales leads and collaborative partners.  Being a network within Facebook allows the tapping into friends and friends of friend’s networks making degrees of separation to a job less degrees away.  Facebook has 800 million users so BranchOut’s networking possibilities are stunning.  The products BranchOut provides to sales and recruiters are: 1. Job posting; 2. Career connect and; 3. Recruiter connect.  Some users have found their ideal job, higher paying jobs, and leverage in having their network.  For more information, visit: www.branchout.com.

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Boyer's Coffee

 

Boyer’s Coffee was established in Colorado, 1965.  The unique flavor comes from being grown and roasted in high altitude.  The environment coffee is roasted in attributes to the flavor for example the humidity and batch size roasted.  Boyer’s Coffees can be found at these supermarkets throughout Colorado: Sam’s Club, Wal-Mart, King Soopers, City Market and Albertsons.  And online Boyer’s ships coffee around the world.  Boyer’s sustainable practices focus on consumers, company and environment.  Boyer’s only roasts the finest hand-selected Arabica beans.  Environmentally Boyer’s found a way to re-use coffee chaff which is used to make wood starters, compost and bedding.  They have also implemented a packaging system which saves 450,000 boxes a year.  Boyer’s headquarters is a remolded school house made into a coffee bar.  Uniquely they found a 1920’s wood gymnasium floor and repurposed it for their coffee bar area.  They provide a free meeting space to the community which is available to anyone.  To learn more, call: 303-289-3345 or visit: www.boyerscoffee.com.

Good Company Convergence with Laurie Bassi

 

Laurie Bassi lead author of Good Company, takes an in-depth look into the worthiness era.  The worthiness era is a convergence of economic, social and political forces requiring companies to be better employers, sellers and stewards of community and environment in order to make more profits.

Good Company systematically compiled information on the Fortune 100 and dispersed grades; A through F.  Good company index focuses on going beyond social responsibility.  Companies who use their core capabilities to make contributions to community and society are good companies such as Disney and FedEx who earned A’s.

Consumers require and buy more from a good company so the good guys make more money than the bad guys.  At the micro level power shifts show technology fueled people power which forces companies to be better.  To be good a company must be simultaneously caring, exacting and inspiring for example boards of directors should be involved and know about all levels in a company.

Go to www.glassdoor.com to see into that which is normally blocked and discover employee reviews about what it is like to work in 100,000 companies.  Salaries and interview processes are shared.  Also, www.wratings.com shows consumer experiences on 4000 companies.

Book signing:

November 15^th

12:00P.M.

Barnes and Noble Downtown Denver

Also available at Amazon.com, Barnes and Noble, and Berrett Koehler Publishers

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Vic Ahmed

 

Plug and Play Tech incubator will open in November 2011 in Colorado.  It is the first branch opening outside Silicon Valley in the nation.  Plug and Play Tech incubator also has three international locations. Vic Ahmed, CEO of Plug and Play incubator in Colorado is well versed in growth challenges and exiting companies once successful.  He has experienced the gamut of being an entrepreneur.  He offered advice to young and young at heart entrepreneurs.

Find mentors to avoid obvious mistakes.

If you fall on your face, GET BACK UP!

Ahmed relates entrepreneurship to swimming.  Practicing strokes outside the pool doesn’t teach you to swim.  You have to get into the pool and into the water to learn.  Being an entrepreneur is just like that.  Taking the first step is always the toughest.   And the spirit of becoming an entrepreneur is contagious which makes Plug and Play a hot spot for innovation.

Ahmed collaborated with university students in researching best practices for incubators and discovered Saeed Amidi’s first Plug and Play in the Silicon Valley.  Plug and Play provides access to financing, partners, mentors, networks and ecosystems for collaboration.  Individuals in software, social media, clean tech, gaming, animation and video are encouraged to contact Ahmed for both on-site and virtual opportunities at [email protected].

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Trade Wind Program

 

Bill Burwell, director of the U.S. Commercial Service in Baltimore, MD and Blair Woodring of Custom Alloys were guests on Connect and Collaborate with ICOSA radio.  Together they shared the robust opportunities of participating in the Trade Winds program offered by the U.S. Commercial Service.   The Trade Winds Forum connects business to exporting opportunities.   For information on the Trade Winds program, visit: http://export.gov/pennsylvania/tradewinds.  The program is geared towards senior executives such as CEOs and vice presidents.  Up to 300 people are present at Trade Winds conferences making networking with both U.S. and foreign companies possible and are held in the exporting region.

Gold Key services are available at Trade Wind conferences.  Starting at $700 for small to medium sized companies the USCS will screen, verify and arrange meetings with qualified companies.  Even though only one in 100 U.S. companies export this federally funded program results in 100 million in sales overall for companies who have been part of Trade Winds.

Blair Woodring of Customs Alloys sees value in exporting with the U.S. Commercial Service due to the competitiveness and the U.S. Commercial Service brand.  He recommends the Trade Wind program for not being a typical government service but one with extreme customer service and commitment to success.

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Become a Sustainable Company.

 

To get your business connected and ready to take action join Connected Organizations for a Responsible Economy (CORE).  This business association is dedicated to making your business sustainable in Denver, CO.  Pete Dignan, executive director of CORE advises businesses to find similar associations in any city by searching the Internet for keywords such as, “business, sustainability, (insert your location)” and associations in your area will generate.  A CORE membership allows companies to unload their sustainability baggage and determine specific actions to become sustainable.  This covers the areas of energy and materials use as well as community engagement.  For example Molson Coors calculates its carbon foot print, by calling it their “beer print.” They realize that 88 percent of customers are looking for companies practicing sustainability.

Colorado is leading the nation in having the most “green” companies.  Following the triple bottom line of people, plan and profit is not a partisan issue.  Everyone can follow these four steps:

1. Asses your sustainability
2. Set sustainable goals
3. Engage employees
4. Report progress

CORE can help companies identify the four steps.  Being completely sustainable is possible.  NREL in Colorado actually produces more energy than they consume.  There model is one to aspire to.  For more information, visit: www.corecolorado.org.

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Energy 101 with Kelly de la Torre

Access to power is key and we are so very plugged into it.  U.S. consumers need to realize consumption has global affects.  Think of every plastic object and know oil energy probably powered its creation.

Energy production has a bad reputation of harming the environment even though regulatory practices are enforced to protect it.  “Fracking is the process of initiating and subsequently propagating a fracture in a rock layer, by means of a pressurized fluid, in order to release petroleum, natural gas, coal seam gas, or other substances for extraction,” Charlez, Philippe A. (1997), Rock Mechanics. This process can have detrimental environmental implications.

To learn more about energy regulatory practices, visit the Rocky Mountain Energy Blog: http://rmenergyblog.blogspot.com.  Blogger and energy sector attorney, Kelly de la Torre, blogs about energy regulation, energy innovations in wind, solar, geothermal, hydro and biofuel.  De la Torre believes collaboration involving all energy sectors is needed to maintain and support both consumption now and the expected doubling energy needs that will come with year 2030.

Energy production is an issue at the forefront―consequently so is the energy grid.  Discussions on grid accommodations and security such as cyber-attacks, pipeline security and energy transmission are needed.

Leaner energy users are considered a 5^th fuel.  Innovation will propel us forward, says de la Torre.  Tough issues in innovations using garbage, biofuels, wind, solar and geothermal need to be collaboratively worked so that energy is sustainable.

Cathey McClain Finlon’s Career Lessons

 

Determine if a company’s mission matches your vision and values.  Early in her career Cathey McClain Finlon did just that.

Finlon’s expertise in matching vision and values is found in reviewing the following:

1. “For things to change, I have to change.” In growing the McClain Finlon advertising agency to Ad Age Top 100 U.S. agencies responsibilities were given to those who were trained.  It is a challenge to give up things to other people as a company grows.
2. Spend time working with industry and community boards to build skills and let those skills flow into the company, (Finlon spent 30 percent of her time on boards).
3. Mentors pick you, and you earn their mentorship.  People who identify themselves as serious doers are chosen to be mentored.  “Show me your friends and I will show you, you,” Finlon.
4.  Unbalanced work and home make life rich and full.  Unbalance is fun and intense which can allow you to achieve more.
5. Work harder than the next person, leave no rock unturned.
6. Check fear at the gate; don’t let it run your business.
7. Run, don’t walk from bad work situations.
8. Be optimistic.

Exporting: ThinkGlobal Inc., Commercial News USA and First Priority Emergency Vehicles

Greg Sandler is president of ThinkGlobal Inc. which publishes Commercial News USA.  An instant download and free subscription is available online, at: www.thinkglobal.us.  The Commercial News USA connects U.S. companies with international businesses to export American products and services.  The magazine is distributed to embassies across the world.  The Commercial News USA’s circulation is 95 percent outside the U.S.  ThinkGlobal also host the USA Export Expo, an online, virtual expo that connects exporters and buyers, www.usaexportexpo.com.  This amplified expo provides connections to overseas markets, an auditorium with featured topics and industries, a learning center, a networking lounge and a media library. USA Export Expo provides all the traditional expo services at a cost savings as well as qualified leads.  The expo’s focus is different each week, for example one week will focus on the automotive industry, and then followed by franchise the next week.  

Robert Freeman, president of First Priority Emergency Vehicles is one of America’s leading exporters of emergency response units. The Commercial News USA brings creditability to doing business overseas.  The Commercial News USA is partnered with the U.S. government so that gives exporters validation.  Freeman advices companies wanting to export:

1. Start incrementally
2. Grow a good reputation
3. Build business.  It might start slow with a few orders at first but it is still building. And keep with it to see success.

Global Commerce Forum and the Alberta Oil Sands

Reliable energy discussions continue on the burgeoning demand in emerging countries.  The question is which is best clean or traditional?  A base energy infrastructure is needed in Africa to ensure a sustainable economy.  The discussion begins October 13^th and 14^th at the Global Commerce Forum.  To register for the event, visit: www.globalcommerceforum.org or watch live, at: www.livestream.com/icosamedia.  Keynote speakers include former Governor of Colorado, Bill Ritter; chairman of the board, president and chief executive officer at Coorstek, Inc., Dr. John Coors; permanent secretary, Kenyan Ministry of Energy, Patrick Nyoike; executive  coordinator of sustainable community development services in Kenya, John Maina and; co-founder of Envirofit and Solix Biofuels, Dr. Bryan Willson.  

Michael Conners toured Alberta, Canada to get the total picture on the Canadian oil sands.  Canada exports 9 million barrels of oil per day to the U.S. The oil sands in Alberta Canada are stripped mined in an in-situ process.   In-situ uses a steam-assisted gravity drainage (SAGD) operation.  The Pembina Institute, Syncrude and David Sands of the Alberta government/Public Affairs Bureau partnered with Jennifer Cook, communications and cultural affairs officer for the Consulate General of Canada to provide an in-depth look into the oil sands production, including the Keystone Pipeline Project.

Please continue to check ICOSA Magazine’s website for the future article on the oil sand tour.

Related articles

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Clean Energy Company, Nokero Solar Light Bulbs

 

1.4 billion live without electricity.

1 billion live with intermittent electricity.

Kerosene lighting equals smoking 40 cigarettes a day.

Nokero’s keystone product is the world’s only solar light bulb developed to be safe and environmentally-friendly which helps eliminate the global need for harmful and polluting fuels. Most importantly they are affordable to impoverished communities. Benefits include stopping the poverty cycle and creating a sustainable economy.

The bulbs features are:

Durable

Rainproof

Ni-MH battery lasts 1.5 years, and is replaceable

Hangs outdoors for charging

Portable

One state-of-the-art, high quality solar panel

AA-sized recyclable battery

Automatically switches off in bright light to save charge

On/Off switch

Steve Katsaros toured the Edison & Ford Winter Estates and four days later filed a patent and registration for the Nokero Solar Light Bulb. From idea to market took six months. Katsaros, inventor of the Nokero Light Bulb differs from most inventors he knows how to make a company out of an idea.

Tom Boyd, Nokero’s co-founder said, “If you have an idea, make it happen, connect with people who can make the product and protect your idea.” He advises all inventors to register for patents as soon as possible. Boyd uses the reach and power of the media to partner with several other energy industry companies such as Eureka Forbes who will be distributing Nokero’s bulbs. Nokero’s triple bottom line: people, plant, profit expands into emerging markets across 126 countries. Give Light, a Nokero philanthropic program partners with the Navajo Nation, ICOSA in Tafert/Morocco, Project C.U.R.E. and Solar Sister in Africa.

Nokero distribution network is growing, to become a dealer, visit: http://www.nokero.com/dealers.php

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PeaceJam―Youth and Nobel Peace Laureates Working Together to Change the World

 

Figure 600,000 youth taking part in one million acts of kindles and then one will comprehend what PeaceJam has accomplished.  Yet PeaceJam also connects youth globally with Nobel Peace Prize laureates to build character traits and inspire.

Jody Williams, Nobel Peace Prize laureate will speak the 3^rd Annual Hero Awards Luncheon.  Williams is an international ambassador for the International Campaign to Ban Landmines (ICBL) and was awarded the Nobel Peace Peace Prize for her work within that organization.  She is also spearheading the Nobel Women’s Initiative with Nobel Peace Laureates Shirin Ebadi, Wangari Maathai, Rigoberta Menchú Tum, Betty Williams and Mairead Corrigan Maguire.

Ryan J. Hanschen, development and program coordinator at the PeaceJam Foundation, Gianina Horton, former PeaceJam participant and Colorado College PeaceJam club organizer and Ana Dodson, the keynote speaker for the upcoming PeaceJam Slam on November 19^th are part of what makes PeaceJam all-age-encompassing.  Peacejam gives participant’s voices power by providing tools and global connections such as building hope and skillsets.  PeaceJam’s youth can relate to other disadvantaged youth globally and can take action now by joining the PeaceJam Slam.

Anna Dodson quoted Mother Teresa saying, “If you can’t feed 100 people, then just feed one.”  She challenges other youth, “Don’t wait for tomorrow, make small difference today,” simply by opening the door for someone or helping cook dinner.

Related articles

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Agloves

 

Agloves® is a patent-pending winter touchscreen glove company based in Boulder, Colorado which currently employs seven streamlined employees.  The remarkable founders are Jean and Jennifer Spencer.  Together they developed gloves with a silver (Ag) element which is a conductor for the bio-electricity that comes from ones fingers which is needed to activate a touch screen.  The origin of Agloves derives from the element symbol for silver―Ag, (Agloves).

Through connecting with the technology industry such as the Boulder Open Coffee Club, Agloves launched within months and by the second month of business were selling Agloves internationally.  Jean Spencer attributes four elements to success; 1. Analyze the market beyond the obvious demographic, 2. Establish who is going to pay for it, 3. Consider manufacturing locations, 4. Utilize social media such as LinkedIn to find industry peers and ask for best practices.  International business comes with challenges such as customs, duties, and exporting.  One essential to customer care is considering the most efficient method to ship product to customer.  In researching for a method Agloves found that having multiple manufacturers and warehouses internationally has value.

IFA, Consumer Electronics Unlimited hosts the world’s largest trade show for consumer electronics and the results from Agloves attendance is that it opened up 11 countries to sell in.  Agloves also partners with the U.S. Air force, and the U.S. Army to provide Agloves to all solders.

An important social media element is Twitter since 6% of sales generate from that effort.  Agloves shared social media guidelines they follow; 1. Be human on the web, share things that are of interest, funny and respond to questions, 2. Learn to use Twitter, and 3. Be photo happy.

Agloves goals are to; 1. Build buzz, 2. Establish the brand, and 3. Expand to niche markets.

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“Entrepreneurs are Change Agents of the World,” Dr. James W. Jackson―founder of Project C.U.R.E, award-winning author and humanitarian.

 

A business of goodness has made Dr. Jackson a fortunate man.  He has spent the last 25 years traveling to 150 countries.  Dr. Jackson explains that he was “stuck on stupid” meaning addicted to accumulation.  Now, Dr. James W. Jackson says, “I’m such a lucky guy,” since Project C.U.R.E. has 150,000 volunteers and sends medical supplies to 123 countries.  To change from being a taker to a giver follow these insightful principles; 1.What is horded is lost, 2.Giving multiplies and, 3.Doing more to accumulate will not equal happiness.  Dr. Jackson advises to be sustainable in humanitarian efforts organizations must use best business practices.  And in doing so, Project C.U.R.E is successful.

Collaboration is defined by Dr. Jackson with principles found in his book,

“The Happiest Man in the World: Life Lessons from a Cultural Economist.” Two such principles are everyone in the deal needs to be better off, and utilize your leverage to make each other better off.  Dr. Jackson advises to be sustainable in humanitarian efforts organizations must use best business practices.

What is the secret to happiness?  According to Dr. Jackson it’s letting go to the addiction of accumulation. And, how you reconcile the consequences of your actions determines your level of happiness.

To purchase Dr. James W. Jackson’s book, visit: www.winstoncrown.com

Getting involved is simple, visit: www.projectcure.org.

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Camp Bow Wow―Where a dog can be a dog®

 

Founder, president and CEO of Camp Bow Wow, Heidi Ganahl owns the largest pet care as well as women owned franchise in North America. Camp Bow Wow―the largest global doggy day care company, and a $50 million leader in the $47 billion United States pet sector now has 115 camps, one Canada camp, 25 home buddies, and 30 behavior buddies franchises.  Interest in potential franchisees grew after being featured on America Online. Camp Bow Wow’s future is growth with a goal of 500 units in the next four years, then international growth to Australia and the United Kingdom.

Ganahl financed Camp Bow Wow herself by putting her own equity and credit into Camp Bow Wow, which is never recommended but she knew the franchise business concept was best for her and her passion since she enjoyed growth, public relations and marketing, and charity.

She created the Bow Wow Buddies Foundation, a nonprofit organizationdedicated to improving

the lives and health of dogs.  Her greatest accomplishment is being at the forefront of a collaboration that has found homes for 5,000+ dogs.  Ganahl advices to, follow your gut, collaborate, and don’t listen to the nay-sayers when following your passion.

For more information, visit: www.bowwowbuddies.com

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PROCESS WILL SET YOU FREE!

 

Jeanne Brown, Chair of the Board of Rocky Mountain Performance Excellence (RMPEx) helps organizations improve performance and achieve results through the Baldridge criteria. She is a quality management and performance excellence professional with more than 30 years of leadership experience in the high technology and utilities industries.  Three simple steps to freedom are defining, writing down, and keeping current the process.  Robert Galvin of Motorola said, “To get the process exactly right is going to be cheaper and it is going to be better.” He received one of the first Malcolm Baldrige Awards.  “Common knowledge grows the entire organization towards the goal of excellence,” say Brown.  This can be accomplished by having a central repository that is accessible to anyone.  The bottom line is that, “taking time, money and materials out of the process and streamlining them but still maintaining a high level of quality and service for customers will increase profits,” Brown.

These 12 steps are good reasons to document, provided by Jeanne Brown:

1. Establishes a Baseline from which to improve - this creates a point of reference for where you are now and which direction you need to go to improve your process.
2. Streamlines and standardizes training - when the process is clearly defined, training is easy, and everybody is doing the job the same way.
3. Keeps everyone current - in a document control system, there is revision control that assures everyone is using the most recent document.
4. Captures subject matter expertise for the benefit of all – it is important to capture expertise from knowledgeable individuals.
5. Assures smoother transition during change - proper documents provide a stable foundation when people move to other jobs or organizations.
6. Frees up time & energy for innovation & creativity - once you have the basic directions, you and others will be able to look at ways to move forward rather than spend time learning the basics over and over.
7. 7.    Reduces and eliminates redundancy - documenting the process helps to identify places where there may be duplicated efforts or steps.
8. Identifies and fills in any gaps in the current process - as you document, you may discover places where things might drop through the cracks.
9. Clearly defines resource requirements - defining responsibilities in the documents helps everyone know exactly what the job requires.
10. Reduces risk on the job - clearly defined processes lead to concise and useful training, which helps to reduce the risk to the employee.
11. Provides a document change history for future reference - the document control system will provide a method to research a past event and determine the process that was being used at that time.
12. Offers a one-stop-shop for an organization’s work activities - the central location for controlled documents allows for cross-function learning and sharing.

For more information, visit:

http://www.coloradoexcellence.org/

http://www.baldrigepe.org